At Barnes-Kasson there are two different ways to view/retrieve your medical records.

1

If you would like paper copies or a CD of your full Medical Records, please fill out the Authorization form below,
print, and bring it to our Medical Records department. The Authorization form may be faxed but needs to be accompanied by a photo id and signature match, such as a driver's license.  The first copy of your records will be free but there is a charge for additional copies.                                 

                    Fees are as follows:  Pages 1-20 $1.89, over this records are not able to be faxed.
                                                  Pages 21- 60 $1.40
                                                  Pages 61-end $0.49
                                                 

                                                  Search & Retrieval Fee: $27.14
                                                  Social Security Fee: $35.50
                                                  District Attorney Fee: $27.14

                    CLICK HERE for the Authorization to release Medical Records

                    Request for medical records can be made using the direct e-mail to medical records This email address is being protected from spambots. You need JavaScript enabled to view it.

 
2Our Patient Portal provides information such as patient demographics, problems, medications, medication allergies, laboratory tests, laboratory values/results, vital signs, care plans including goals and instructions, procedures and care team members. In addition, encounter diagnoses, immunizations, referral reasons and discharge instructions may be available.

                      CLICK HERE for detailed instructions on logging into our current Patient Portal.

                ***Please note at this time, you must have provided us with an email address at registration to a visit to receive the portal invite, which will be sent to your email address after your visit. **

We realize that the clear exchange of information between patient and provider is essential to providing quality care. We provide all of our patients with qualified interpreters for languages other than English and for American Sign Language (ASL).

If at any time you need a professional non-English spoken or sign language interpreter, just ask and interpretation services will be provided.

Emergency Operations Plan

Our residents/patients depend on staff to protect them in a disaster or other emergency. Barnes-Kasson's Emergency Operations Plan includes every aspect of emergency planning and preparedness. For more information, please click on the link below:

Emergency Operations Plan Notification 

Falls Can Happen

Barnes-Kasson is here to ensure your safety and security while you are hospitalized. If your physician allows you to walk, please use extra caution when getting in/out of bed, and when walking in the halls or to the bathroom. All bathrooms are equipped with an "emergency call button" to alert the nurses' station that you need assistance to do things that may cause a fall or strain.

Leaving the Floor

If you are planning to leave the floor, or visit another unit, please check first at the nurses' station to make sure your doctor has given approval for you to do so and to let the staff know where you can be located. It is important to stay in your room if a doctor, or other staff, is expected to be visiting you or if a treatment or distribution of medication is expected.

Electrical Appliances

All electrical equipment brought into the hospital must be checked by the Maintenance Department staff before being used. Examples of such items include cell phone chargers, hair dryers, electric razors, etc. Please have all electrical equipment checked before using it in the hospital; your nurse will be happy to make arrangements for the electrical safety check for you.

Identification Badge Policy

All members of the Barnes-Kasson Hospital staff and volunteers are required to wear an identification badge with his or her name and job title clearly printed on it. If you do not see a badge on someone involved with your care, please ask who they are, and to what position they are employed.

Fire Alarm

Fire drills are required every month and are done on all shifts. These drills are performed to keep our staff ready to perform should the need ever arise. If the condition is serious, you will be alerted immediately. You should be aware that when there is a fire alarm, a signal is tripped that closes, but does not lock, doors in certain areas.

Smoking Policy

Barnes-Kasson Hospital is a smoke-free facility. Smoking on hospital grounds is prohibited.

Medications

Patients are not permitted to bring in their own drugs or keep personal medications at their bedsides. If you have specialized medications that do not pertain to your present illness, please discuss your needs with the nurse that does your admission.

Meals

At Barnes-Kasson Hospital, nourishing and well-balanced meals are an important part of your treatment and recovery. Barnes-Kasson provides nutritious meals that are prepared according to your doctor's orders.

Your meal may be delayed if you are scheduled for a special test or treatment. You will be served after your examination/test as soon as your physician approves your meal service.

You will receive menus to select your meals for the next day. Please mark your menu so it will be ready for pickup. If you have difficulty making menu selections, ask for help. We will be glad to give you a hand.

If you are on a special diet prescribed by your doctor, you will receive menus designed for your needs. Restricted or special diets are closely monitored. If you are interested in guidelines for home use, the dietary staff will be happy to assist you.

Guest Trays

If a family member or friend wants to eat in your room with you, the person may go to the cafeteria, buy a meal there, and take it back to your room. Guests are always welcome to eat in the cafeteria.

Cafeteria Hours for Guests:

Lunch: 11:30AM - 1:00PM
Dinner: 4:00PM - 5:30PM

Vending Machines

Vending machines for snacks and beverages are located throughout the building for your convenience.

Television

Color television sets are available in each room; however, they are for the use of all patients in the room. Your consideration of other patients is appreciated.

Telephones

Telephones are provided in each room. Patients may receive calls in their rooms at any time. Local calls may be made at any time from the room by dialing 9 + the full 10 digit phone number (including area code). Long-distance toll calls can be made at any time by asking the nursing staff for assistance.

Your telephone extension is your patient room number

If you are in the ICU/CCU, your calls must go to the nurses' station at extension 276.

Mail

Mail is sorted and distributed daily. Please give the following information to anyone who may be writing to you:

Your Name
Your Room Number - Hospital OR Skilled Nursing Facility
Barnes-Kasson Hospital
2872 Turnpike Street
Susquehanna, PA 18847