(Pictured above left to right - Donna Payne , Dawn Brainard, Kelly Rockwell, Melinda DeLong, Nikki Rockwell, Ana Smith, and Crissie Haley. Absent from picture: Jeorganne Darling and Joelle Zukosky.)

The departmental feature for this quarter is the Health Information Management department. The department is comprised of nine employees who are dedicated to managing patient records and protecting digital and traditional medical information, all of which play a key role in providing quality patient care. Crissie Haley, department supervisor and outpatient medical coder, makes sure that the day-to-day operations of the department run smoothly. The department also consists of Dawn Brainard - inpatient medical coder, Kelly Rockwell - transcriptionist, Melinda Delong - transcription correspondence clerk, Nikki Rockwell - clinical medical coder, Donna Payne - Family Health Clinic records clerk, Anastasia Smith - Family Health Clinic records clerk and transcriptionist, Jeorganne Darling - medical records clerk, and Joelle Zukosky - Consulting Registered Health Information Technician.

The professionals in this department understand the process of a healthcare organization and ensure that patient records are complete and protected. They also work on the coding classification of diseases and treatments to ensure that they are standardized for clinical, financial, and legal uses in healthcare. Each individual in the department plays a connecting role among patients, physicians, and the billing office to make sure the right information gets to the right place in a timely manner. These individuals maintain the highest standards of data integrity, confidentiality, and security. They work diligently with other healthcare professionals and are willing to adapt to new methods as the field of Health Information Management grows. Health Information Management plays a vital role in the daily operation of healthcare facilities.